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Dwr Cymru Welsh Water
dwrcymru - DISTRIBUTION OPERATIONAL SUPERVISOR | Dwr Cymru Welsh Water

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DISTRIBUTION OPERATIONAL SUPERVISOR

Apply now Job no: 495173
Work type: Permanent
Location: Denbighshire
Categories: Water Distribution, Customer Service

Salary: Band 6 (£33,073 - £37,805)

Location: Kinmel Park Depot

As a Distribution Operational Supervisor (customer service) you will support the Area Distribution Manager and Performance Manager in delivering the optimal customer service and performance of our water distribution assets. Your duties will include managing a team of office based customer service and scheduling colleagues to deliver key business targets, particularly in relation to health and safety, customer service, water quality, water reliability and cost efficiency. You will continually review team performance and identify appropriate and timely intervention to ensure the highest possible customer service and productive performance is achieved.  You will participate in regional and business wide customer and associated  IT application expert and continuous improvement forums representing the North customer service shared service team.

What we offer

We know that if our employees are happy, our customers are happy. That’s why we offer a great benefits package. As one of the biggest companies in Wales, our reward and benefits package includes:

  • Generous Pension Plan
  • 25 days annual leave plus public holidays
  • Annual Variable Pay Scheme (Bonus)
  • Full Training Provided
  • Onsite restaurant and car park

Interested?

Applications to be received by: 23:55 on 25 April 2019

Position description

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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