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Dwr Cymru Welsh Water
dwrcymru - Customer Advisor - BCC | Dwr Cymru Welsh Water

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Customer Advisor - BCC

Apply now Job no: 495109
Work type: Permanent
Location: Cardiff
Categories: Retail, Customer Service

Salary: £18,053 plus excellent benefits package.

Location: St Mellons, Cardiff.

What you’ll do

Your role will be to handle customer enquiries primarily through taking inbound calls.  A key element of the role is ensuring that we deliver the right outcome for the customer, at the right time and in the most effective way possible.  Our customers could be asking about anything from changing an address, ways to pay, requesting a meter, leakage or flooding. With your strong customer focused approach you will have a real desire to create a great experience for our customers

What we offer

We know that if our employees are happy, our customers are happy. That’s why we offer a great benefits package. As one of the biggest companies in Wales, our reward and benefits package includes:

  • Generous Pension Plan
  • 24 days annual leave plus public holidays
  • Full training provided
  • Modern working environment
  • Onsite restaurant
  • Free Parking
  • Colleague Reward Scheme (Bonus)

Applications to be received by 23:55 on 21 April 2019.

If you would like any further information on the role, please contact Stacie Cartwright via Recruitment@DwrCymru.com

Position description

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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