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Dwr Cymru Welsh Water
dwrcymru - REQUEST FULFILMENT ANALYST | Dwr Cymru Welsh Water

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REQUEST FULFILMENT ANALYST

Apply now Job no: 494702
Work type: Fixed Term / Secondment
Location: Cardiff
Categories: Information Technology

Salary: Band 4 (£23,772 - £27,012)

Location: Shaw's House Office - St Mellons

What you will do

This is a Customer Service and Technical orientated role within the IT Service function. As a BIS Request Fulfilment Analyst you will work within a team of Analysts to deliver excellent customer service whilst facilitating and administering all aspects of IT request processes, including, stock control, procurement, technical configuration and deployment of hardware and software and participation in the control of Active Directory groups.  In addition, the team you will work with will be responsible for all aspects of the administration of an IT Self Service Portal, DwrIT.

What we offer

We know that if our employees are happy, our customers are happy. That’s why we offer a great benefits package. As one of the biggest companies in Wales, our reward and benefits package includes:

  • Generous Pension Plan
  • 25 days annual leave plus public holidays
  • Colleague Reward Scheme (Bonus)
  • Childcare Voucher Scheme
  • Full Training Provided
  • Onsite restaurant and car park

Interested?

Applications to be received by: 23:55 on 19th November 2018

Position description

Advertised: GMT Standard Time
Applications close: GMT Standard Time

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